Skill Sets:

• Should have min 5 years of experience in S/w programming/SQL Database.
• Should have experience in DBA.
• Monitor and respond quickly to incoming requests related to IT issues.
• Maintain computer systems and act as support if any system goes down.
• Maintain user PCs, including upgrades and configuration as needed.
• Assist with on boarding of new users.
• Install, configure, and upgrade PC software.

Description of Skill Sets:

• Should have min 5 years of experience in Database/SQL Database.
• Should have experience in DBA.
• Monitor and respond quickly to incoming requests related to IT issues.
• Post-Go-Live Customer queries & support.
• Resourcefulness and quick-thinking nature to troubleshoot new and critical technical issues as they arise.

Job Responsibilities:

• Handle day to day operational issues.
• Strong drive to provide excellent customer service and experience, with an awareness of prioritization of tasks, stakeholders, budget, and time.
• Work with the test team during the test phase to ensure that solution is accurate and free of bugs and issues.