Skill Sets:

• Should have min 5 years of experience in Implementation of government project.
• Should have excellent team management skills.
• Should have excellent communication and presentation skills.
• Experienced in E-governance, Operation & Management.

Soft Skills:

• Managing relationship with client officials.
• Patience and understandings.
• Proactive & Acceptance of ownerships.

Description of Skill Sets:

• Manage project with a specific focus on deliverables.
• Data collection.
• Support to team and end-users for online submission.
• Interact with officer’s /End Users community related to product Implementation/ Support.
• Requirements collection and validation with client.
• The post Go Live Customer queries & support.
• Co-ordination with all stakeholders.
• Assist in modification of specific Standard Operating Procedures (SOPs) and User Manuals of program.

Job Responsibilities:

• Handle day to day operational issues.
• Project implementation.
• Identifying gaps and creating solutions documents for those.
• Document all requirements and the business solution such that all the stakeholders such as the development team and the test team understand them clearly to go about their tasks.
• Adapt quickly to complex culture and develop successful professional relations with key stakeholders.
• Work with the test team during the test phase to ensure that solution is accurate and free of bugs and issues.