Implementation Engineer

Role: Implementation Engineer

Qualification: Graduate or PG (IT, CS CA)

Project (to be engaged): Smart City

Experience: 2 to 5 Years

No. of Positions: 01

Location: Muzaffarpur/Bhagalpur

Skill Sets:

  • Should have min 5 years of experience in Implementation of government project.
  • Should have excellent team management skills.
  • Should have excellent communication and presentation skills.
  • Experienced in E-governance, Operation & Management.

Soft Skills:

  • Managing relationship with client officials.
  • Patience and understandings.
  • Proactive & Acceptance of ownerships.

Description of Skill Sets:

  • Manage project with a specific focus on deliverables.
  • Data collection.
  • Support to team and end-users for online submission.
  • Interact with officer’s /End Users community related to product Implementation/ Support.
  • Requirements collection and validation with client.
  • The post Go Live Customer queries & support.
  • Co-ordination with all stakeholders.
  • Assist in modification of specific Standard Operating Procedures (SOPs) and User Manuals of program.

Job Responsibilities:

  • Handle day to day operational issues.
  • Project implementation.
  • Identifying gaps and creating solutions documents for those.
  • Document all requirements and the business solution such that all the stakeholders such as the development team and the test team understand them clearly to go about their tasks.
  • Adapt quickly to complex culture and develop successful professional relations with key stakeholders.
  • Work with the test team during the test phase to ensure that solution is accurate and free of bugs and issues.

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